Page tree
Skip to end of metadata
Go to start of metadata

Description:


This article will show you how to access your voicemails from the Audian User Portal. 

The Voicemail section allows you to see the following information:

  • View voicemail Date, From, Your Number, Duration of the voicemail.
  • Listen to the voicemail
  • Download the voicemail
  • Delete the voicemail
  • View voicemail on a specific day
  • Calling the person back.

Listen to Voicemail:

  1. Login to the Audian Portal
  2. Click the 9 square button at the top right of the screen.
  3. Click Audian User Portal.
  4. Click Voicemails on the left.
  5. Find the Voicemail you would like to and click the play icon  and the voicemail should start playing.

Download a Voicemail:

  1. Login to the Audian Portal
  2. Click the 9 square button at the top right of the screen.
  3. Click Audian User Portal.
  4. Click Voicemails on the left.
  5. Find the Voicemail you would like to and click the download icon  and the voicemail should download onto your computer.

Delete Voicemails:

  1. Login to the Audian Portal
  2. Click the 9 square button at the top right of the screen.
  3. Click Audian User Portal.
  4. Click Voicemails on the left.
  5. Select the voicemails you would like to delete.
  6. Click the Delete Selected button to remove them.

Call Back:

This feature will allow you to select the number of the person that called you and call them back on a selected device assigned to the user.

  1. Login to the Audian Portal
  2. Click the 9 square button at the top right of the screen.
  3. Click Audian User Portal.
  4. Click Voicemails on the left.
  5. Find the Voicemail you would like to call back.
  6. Click on the number under the From column and select the device and press Call.

  • No labels